Terms and Conditions
Last Updated: 3rd november 2025
Welcome to Tower Hill Dental Practice (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website [www.towerhilldentalpractice.co.uk] (the “Website”). By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Website.
1. Use of the website
You agree to use this Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website.
You may not:
Misuse the Website by knowingly introducing viruses or malicious material.
Attempt to gain unauthorised access to our Website, server, or connected databases.
Copy, reproduce, or distribute Website content without prior written consent.
2. Online Appointments
Our Website allows patients to book appointments online through our integrated booking system. Once an appointment is submitted, you will receive an automatic confirmation via email or SMS.
If you need to reschedule or cancel your appointment, please do so at least 24 hours before your scheduled time.
We reserve the right to modify or cancel appointments in the event of unforeseen circumstances, staff absence, or operational requirements, but we will make every reasonable effort to notify you promptly.
3. Fees and Payments
All fees displayed on our Website are provided for informational purposes and may be subject to change without notice.
Payment terms and accepted methods are outlined at the time of booking or during your appointment.
Any unpaid balances must be settled according to our billing policies.
4. Finance
The Financial Conduct Authority does not regulate instalment credit agreements for specific goods, at a fixed cost, which have a term less than 12 months.
Medenta Finance Limited, authorised and regulated by the Financial Conduct Authority No: 715523. Registered in Scotland, No: SC276679. Registered address: 50 Lothian Road, Festival Square, Edinburgh, EH3 9WJ. Tel: 01691684175. Medenta act as a credit broker, not a lender and will introduce practices to V12 Retail Finance Limited for which Medenta will receive an introduction commission from Secure Trust Bank plc, V12 Retail Finance Limited’s parent company.
V12 Retail Finance Limited is authorised and regulated by the Financial Conduct Authority. Registration number:679653. Registered office: Yorke House, Arleston Way, Solihull, B90 4LH. Correspondence address: 25-26 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ. V12 Retail Finance Limited act as a credit broker, not a lender, and only offers credit products from Secure Trust Bank PLC for which they will receive a commission, the amount will vary depending on the amount of credit taken out but will not vary depending on the product chosen. Secure Trust Bank PLC trading as V12 Retail Finance is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550. Registered office: Yorke House, Arleston Way, Solihull, B90 4LH.
Terms and conditions apply. Written quotations are available on request from Secure Trust Bank PLC. Credit facilities are subject to status and affordability checks and only available to UK residents over the age of 18. Secure Trust Bank PLC reserves the right to decline any application. APR and repayment details are correct at time of publish.
Telephone calls are recorded for training and compliance purposes.
5. Intellectual Property
All content on this Website—including but not limited to text, design, graphics, photographs, and logos—is the intellectual property of Tower Hill Dental Practice or its licensors.
You may view and download material for personal, non-commercial use only.
You may not reproduce, distribute, or use any content without prior written permission from us.
6. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. Any data collected through this Website, including appointment details and contact information, will be processed in accordance with our Privacy Policy.
By using our Website and booking appointments online, you consent to our handling of your data as described in that policy.
7. Limitation of Liability
While we aim to ensure that the information on this Website is accurate and up to date, we make no guarantees as to its completeness or reliability.
To the maximum extent permitted by law, Tower Hill Dental Practice shall not be liable for any loss or damage resulting from your use of, or inability to use, this Website.
8. Links to Third-Party Websites
Our Website may include links to third-party websites for your convenience.
We do not control and are not responsible for the content, policies, or practices of those external sites.
Accessing them is at your own discretion and risk.
9. Changes to These Terms
We may update these Terms periodically. Any revisions will be posted on this page with an updated “Last Updated” date.
Your continued use of the Website after such changes indicates your acceptance of the revised Terms.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
By Post:
Tower Hill Dental Practice
2 Tower Hill
Sowerby Bridge
HX6 2EQ
By Email:
info@towerhilldentalpractice.co.uk
By Telephone:
01422 833331